Human collaboration with AI agents in national health governance: organizational circumstances under which data analysts and medical experts follow or deviate from AI.

Introduction

This project will study a multi-sited ethnography of a currently evolving revolution in global health systems: big data/AI-informed national health governance. With health data being considered countries’ ‘future oil’, public and scholarly concerns about ‘algorithmic ethics’ rise.

Background

Research has long shown that datasets in AI (re)produce social biases, discriminate, and limit personal autonomy. This literature, however, has merely focused on AI design and institutional frameworks, examining the subject through legal, technocratic, and philosophical perspectives, whilst overlooking the socio-cultural context in which big data and AI systems are embedded, most particularly organizations in which human agents collaborate with AI.

Problem Statement

This is problematic, as frameworks for ‘ethical AI’ currently consider human oversight crucial, assuming that humans will correct or resist AI when needed; while empirical evidence for this assumption is extremely thin. Very little is known about when and why people intervene or resist AI. Research done consists of single, mostly Western studies, making it impossible to generalize findings.

Research Objectives

The innovative force of our research is fourfold:

1. To empirically analyze decisive moments in which data analysts follow or deviate from AI: moments deeply impacting national health policies and individual human lives.
2. To conduct research in six national settings with various governmental frameworks and in different organizational contexts, enabling us to contrast findings, eventually leading to a theory on the contextual, organizational factors underlying ethical AI.
3. To use innovative anthropological methods of future-scenarioing, which will enrich the anthropological discipline by developing and finetuning future-focused research.
4. The research connects anthropological insights with the expertise of AI developers and partners with relevant health decision-makers and policy institutions, allowing us to both analyze and contribute to fair AI.