Creating and Multiplying Integrated Home Renovation Services for private condominiums in the Netherlands and Flanders

Introduction

To support the Renovation Wave, Integrated Home Renovation Services (IHRS) are needed that support the whole renovation journey. However, most IHRS focus on advice and support for individual homeowners, are not self-sufficient, and encounter management and financing problems when dealing with condominiums which represent a majority of residences in large cities in the Low Countries.

Project Overview

Therefore, CondoReno will coordinate and support the creation of six IHRS for buildings co-owned by multiple private homeowners, targeting Condominium Associations (CAs) in the Netherlands and Flanders, while paving the way for upscaling such IHRS.

Methodology

CondoReno does this by combining strengths of market-driven IHRS in the Netherlands and local authority-driven IHRS in Flanders into adapted IHRS business models. These will be tested by intervening directly in CA meetings of eight condominium cases.

Key Features

The IHRS will also integrate:

• Living-cost neutral propositions
• Financial arrangements for achieving label A renovations
• Training for CAs and SMEs on quality assurance and performance contracting

Stakeholder Engagement

At the same time, local stakeholder groups will co-create local IHRS supply in three cities. The project will activate CA demand for local IHRS supply with workshops and matchmaking.

Digital Resource Centre

A Flemish digital resource centre will be initiated that supports actor listing at the local level and matchmaking.

Expected Outcomes

Market evidence of the IHRS values will lead to cross-sectoral agreements for the further multiplication of IHRS in multiple cities and regions. Partners’ and stakeholders’ local, national, and international networks and communication channels will disseminate and exploit CondoReno knowledge and experiences across Europe.

Partnership

The partnership encompasses:

1. Experienced project managers and researchers (TU Delft)
2. Market-driven frontrunners (WNR)
3. Local-authority frontrunners (Antwerp, Mechelen, and Ostend)
4. Renovation trainers (KERN, APC)
5. Contractor associations (VCB, EBC)
6. Property owner associations (UIPI)